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Trauma Care Psychology

Toronto & Ontario · Virtual & In-Person

Frequently Asked Questions

Answers to the questions we hear most, so you can feel informed and ready before you reach out.

Individual Therapy

Common questions about trauma care and getting started.

What is trauma therapy and how can it help me?

Trauma therapy is a structured, evidence-based approach to understanding how painful experiences have shaped the way you think, feel, and relate to others. It can help reduce flashbacks, nightmares, anxiety, depression, emotional overwhelm, and the patterns of avoidance that often develop after trauma. Over time, it helps you build a greater sense of safety, reconnect with yourself, and return to a life that feels more fully yours. At Trauma Care Psychology, we offer individual trauma therapy tailored to your specific history and goals, so treatment is never one-size-fits-all.

How do I know if I need trauma therapy?

You might benefit from trauma therapy if distressing memories, fear, emotional numbness, difficulty trusting others, or patterns of avoidance are getting in the way of your daily life, relationships, or sense of self. Many people also come to us feeling like something is off but struggling to name exactly why. You do not need a formal diagnosis to reach out. A brief, no-pressure intake consultation can help clarify what you are experiencing and whether trauma-informed therapy is a good fit for where you are right now.

What types of trauma do you work with?

We support clients navigating a wide range of trauma-related experiences, including PTSD, Complex PTSD, childhood and developmental trauma, relational trauma, sexual trauma, migration and displacement trauma, workplace trauma, and grief. We also work with clients who carry trauma that has never been named or formally recognized but continues to affect how they move through the world. If you are unsure whether your experience qualifies, please reach out. You do not need a specific label to deserve care.

What is the difference between PTSD and Complex PTSD?

PTSD typically develops following one or more identifiable traumatic events, such as an accident, assault, or natural disaster, and often involves intrusive memories, hypervigilance, and avoidance. Complex PTSD (C-PTSD) tends to result from prolonged or repeated trauma, such as childhood abuse, neglect, or long-term relational harm, and may also involve deeper struggles with emotional regulation, self-worth, identity, and relationships. Both are treatable. Understanding which pattern fits your experience helps us choose the most effective approach for you.

What treatments do you offer?

We use structured, evidence-based treatments chosen based on your specific history, goals, and presentation. These include Dialectical Behaviour Therapy (DBT), DBT-PTSD, Cognitive Processing Therapy (CPT), Prolonged Exposure (PE), Emotionally Focused Therapy (EFT), and Acceptance and Commitment Therapy (ACT). We do not take a one-size-fits-all approach. Your therapist will work with you to identify what is most likely to be effective and will continue to adjust as treatment progresses.

How long does trauma therapy take?

There is no single answer, and we will never give you a timeline that feels arbitrary. Length of treatment depends on your goals, the nature and complexity of what you have experienced, and how therapy is going. Some clients notice meaningful shifts within a few months of focused work. Others benefit from longer-term support, especially when trauma is complex or deeply intertwined with how you relate to yourself and others. We check in regularly about how things are going and adjust together, so you are always part of decisions about your care.

Do you offer online trauma therapy?

Yes. We offer secure, confidential virtual therapy sessions for clients across Ontario, Quebec, and the Maritimes. Many clients find that online therapy is just as effective as in-person work and appreciate the flexibility it offers. If you are based in Toronto or Etobicoke, in-person sessions are also available. We will help you find the format that works best for you.

How do I get started?

Getting started is simple, and there is no pressure at any stage. You can book a free intro call, complete the contact form on our website, or email us directly. We will begin with a trauma-informed intake, which means you do not need to recount or relive the traumatic events themselves. Instead, we ask questions about how symptoms are showing up in your life today, such as anxiety, depression, hypervigilance, sleep difficulties, or difficulty in relationships. From there, we match you with the right clinician and approach. If you are unsure whether we are the right fit, the intro call is the perfect time to ask.

Couples Therapy

Answers about couples assessment and treatment options.

What is couples therapy and how can it help my relationship?

Couples therapy provides a structured, supported space for partners to understand the cycles driving conflict, improve how they communicate, and rebuild emotional safety and connection. At Trauma Care Psychology, we draw on evidence-based approaches including Emotionally Focused Therapy (EFT) and DBT-informed couples work. Therapy is not about assigning blame. It is about helping both partners understand what is happening between them and creating new ways of being together.

What are couples intensives and how are they different from regular therapy?

Couples intensives are extended, concentrated sessions designed to create faster momentum than weekly therapy alone. Rather than a fifty-minute hour once a week, intensives involve longer blocks of focused work, sometimes spread across a weekend or a few consecutive days. They are particularly helpful for couples who feel stuck in long-standing patterns, are at a turning point in their relationship, or want to make meaningful progress more quickly. We will help you decide whether this format makes sense for where you are.

Do couples need an assessment before starting therapy?

Yes, we begin with a structured intake process that typically includes a joint session and individual sessions with each partner. This helps us understand each person's perspective, identify what is driving the distress, and build a shared treatment plan that reflects both partners' needs. It also helps us make sure therapy is a safe and appropriate fit for your relationship at this time.

How can trauma affect my relationship?

Trauma often shapes how we relate to others in ways we may not fully recognize. It can affect how safe or close we feel, how we handle conflict, how we regulate emotions, and how we respond when a partner does something that feels threatening or dismissive. When both partners carry their own histories, conflicts can become layered and difficult to untangle. Couples therapy helps both people understand what each is bringing to the relationship and creates the conditions for something different to be possible.

Can couples therapy help with intimacy issues?

Yes. Intimacy difficulties are often rooted in emotional disconnection, unresolved conflict, or relational wounds that have built up over time. As couples therapy rebuilds trust and helps partners feel safer with each other, closeness and intimacy often follow naturally. We also work directly on how partners communicate about intimacy, including learning to express more openly what each person needs and what feels connecting or distancing. We approach these conversations with care and without judgment, and we meet each couple where they are.

How long does couples therapy take?

Treatment length varies depending on the goals, the complexity of the concerns, and the format you choose. Some couples work with us for several months of weekly sessions and feel they have reached a meaningful place of repair. Others benefit from longer-term support, especially when attachment injuries or trauma are involved. Couples intensives can also compress progress for those who want or need faster results. We will discuss timeline openly and revisit it regularly.

Do you only provide trauma-focused couples therapy?

Trauma-informed care is central to how we work, but we support a wide range of relationship concerns. Whether you are dealing with communication breakdowns, recurring conflict, disconnection, life transitions, or a specific relational injury, therapy can help. You do not need to have experienced trauma in the clinical sense to benefit from what we offer at Trauma Care Psychology.

Fees & Finances

Cost, coverage, and available support options.

What are your fees?

Sessions start at $180 for individual therapy and $200 for couples therapy, depending on the provider's credentials and service type. We provide detailed receipts after each session so you can submit claims to your insurance provider. If you have questions about fees before booking, we are happy to talk through what to expect.

Is therapy covered by OHIP?

Most psychotherapy services are not covered by OHIP. However, many extended health benefit plans through employers or private insurers do cover a portion or all of the cost of sessions with a registered psychologist or psychotherapist. Additional coverage may also be available through the Interim Federal Health Program (IFHP) for eligible refugees and newcomers. We recommend reviewing your benefits before your first session and reaching out if you have questions.

Do you offer sliding scale or low-cost therapy?

We offer a limited number of sliding scale spots for clients experiencing financial hardship, including students, newcomers, and individuals on low income. Availability depends on clinician capacity at any given time, and we do our best to keep these options accessible. If cost is a barrier, please mention it during your intake call and we will let you know what is currently available.

What if I don't qualify for sliding scale therapy?

We understand that cost can be a real barrier to care, and we want to help you find a path forward. If sliding scale is not available, we can help you review your insurance coverage, discuss payment options, and connect you with referrals if needed so that you are not left without support. Our free Grounding Kit is also available to anyone who is not yet ready to begin therapy but wants something to hold onto in the meantime.

Still Have Questions?

We're happy to answer anything before you book.

Reach out directly or book a free intro call, no commitment required. We'll help you figure out if we're the right fit.

Book an Intro Call

Virtual & In-Person · Toronto & Ontario

Getting Started

Starting therapy is simple and supportive.

  1. 1

    Get in touch by booking a call online with our intake coordinator or by completing the contact form. You can also email admin@traumacarepsychology.ca or call (647) 456-7500.

  2. 2

    Complete a 20-minute intake call so we can determine the best therapist fit and treatment direction. Alternatively, browse our clinician directory and book a free 20-minute consultation directly with a clinician you feel is a good fit.

    Browse our clinician directory →
  3. 3

    Schedule your first session and begin a personalized treatment plan based on your goals and concerns.

Contact Us

Fill out the form and our intake coordinator will be in contact shortly.

Virtual care across Ontario · In-person in Toronto.