TRAUMA CARE PSYCHOLOGY
Culturally Sensitive Therapy
Here, we provide therapy that meets you where you are, safely, respectfully, and without judgment. Our culturally sensitive approach recognizes the impact of culture, identity, and lived experience on mental health, helping you feel seen, understood, and supported as you navigate your therapy journey.
We understand that culture shapes how we experience life, stress, and healing. Our culturally sensitive therapy provides a safe, inclusive space where clients from diverse backgrounds can feel truly understood. Our therapists, all first- or second-generation immigrants, bring firsthand insight into the challenges of navigating multiple cultures and the ways these experiences can impact mental health.
Supporting Your Mental Health in a Way that Honours You
What We Offer:
Therapy that respects your cultural identity, values, and experiences
Support for individuals, couples, and families navigating mental health challenges
Evidence-based approaches tailored to your unique context
Guidance for navigating cultural and intergenerational challenges
Our Team
Our team offers culturally sensitive therapy grounded not only in professional training, but in lived experience. As first- and second-generation immigrants, we understand firsthand what it means to live between cultures and to balance different values, expectations, identities, and family dynamics while navigating life in a new country. We recognize how culture shapes mental health, relationships, communication, and seeking help, and we create a space where these experiences are understood rather than explained. Our team brings warmth, cultural humility, and deep respect for each client’s background, offering therapy that feels safe and where you feel truly seen. If you’re looking for therapists who understand both where you come from and where you’re going, our team is here to support you.
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Dr. Arela Agako, C.Psych.
Founder, Director & Clinical Psychologist
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Tikea Ametlli, MA, RP
Registered Psychotherapist
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Melissa Calle, MSW, RSW
Registered Social Worker
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Borana Demaj, MSW, RSW
Registered Social Worker
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George Zoga, M.A.
Intake Coordinator & Administrative Assistant
Founder & Clinical Director
Dr. Arela Agako, Clinical Psychologist, founded Trauma Care Psychology to create a space where individuals and couples can feel seen, understood, and supported. Growing up between Albania and Canada, Arela understands first-hand how our personal history, migration, culture, identity and painful events shape our emotions and mental health.
Throughout her career, she has worked with clients navigating complex PTSD, personality disorders, painful behaviours, complex mental health concerns, intense emotions, high sensitivity, and relational challenges — many of whom feel hopeless about change. Trauma Care Psychology blends evidence-based methods with compassionate, culturally-attuned & inclusive care, providing personalized support for those who feel stuck or misunderstood.
Arela personally oversees all clinic operations, trains associates, and provides ongoing supervision and consultation to ensure every client receives consistent, high-quality, and thoughtful care.
Arela’s vision is to help clients move through emotional pain, better understand themselves and their patterns with compassion, and build meaningful lives within a safe, validating therapeutic space where change feels possible and therapy feels impactful.
Featured Articles
Starting therapy is simple and supportive:
Get in Touch
Book a call online with our intake coordinator or fill our the “Contact Us” form to the right. You can also email us directly at admin@traumacarepsychology.ca or call us at (647) 456-7500.20-Minute Intake Call
Speak with our intake coordinator to ensure the best match with a therapist or take a look at our therapist options online and select one you believe might be a fit and schedule a free 20-min consultation call with the therapist directly.Schedule Your First Session
The first session is designed to gather information so we can come up with a personalized treatment plan based on your needs.
Getting Started
Contact Us
Fill out the information below, and our intake coordinator will be in contact shortly.