Registered Social Worker
Melissa Calle, MSW, RSWBilingual Trauma Therapist in Toronto & Ontario
I am a Registered Social Worker and Psychotherapist with experience supporting survivors of intimate partner violence, childhood trauma, migration-related trauma, complex PTSD, and clients exposed to chronic or acute traumatic events.
About Me
Trauma-focused care, adapted to your culture, language, and history.
I work with people who have been through a lot, often for a long time, and are ready to explore what's been driving the pain, not just manage the symptoms. I draw on DBT, EFT, CPT, and ACT, adapting them to the individual, relationship, and cultural needs of the people I support.
I work collaboratively with clients to better understand and heal the underlying causes that may be driving current struggles, whether that's depression, anxiety, unmanageable stress, substance use, or relational conflict. Many of the people I support have navigated migration, displacement, intimate partner violence, or intergenerational harm, and I bring a strong cultural lens to how I work.
At Trauma Care Psychology, I offer sessions both in-person in Toronto and virtually across Ontario. I work within a collaborative clinical team with regular peer consultation, ensuring a high standard of care for every client.
Ofrece sesiones en español · Therapy available in Spanish
If you feel more comfortable working in Spanish, Melissa offers fully bilingual sessions. Just let us know your preference when you reach out.
Before You Reach Out
Is working with me right for you?
You don't have to be sure. Most people aren't when they first reach out.
You might connect if...
- You are struggling with depression, anxiety, PTSD, substance use, or grief
- You are encountering issues in your relationships, find you are reactive and don't know why, feel stuck in patterns, or carry anger
- You have experienced life transitions, loss, childhood abuse, intimate partner violence, or a significant incident such as a motor vehicle collision
How I work
- I work from a trauma-informed and trauma-focused approach, exploring the underlying psychological injuries causing pain and conflict in your present day
- I modify and adjust the modalities I use to be specific to your experiences, needs, and cultural considerations
- I work at your pace and collaboratively with you
What the first session looks like
- I will ask questions about what brings you to therapy, what you are currently struggling with, your history, and where you hope to be
- Together we create a map with a general sense of where we are going and what we are working toward
- There is no pressure to have everything figured out — organizing your thoughts and goals is part of the work we will do together
Getting Started
What to expect when you reach out
Four simple steps from first contact to your first session.
- 1Book a free 20-minute intro call online
- 2Attend the intro call with Melissa
- 3If it feels like a good fit, book the first intake session
- 4Work on a personalized treatment plan with Melissa
Credentials & Training
Education and clinical certifications.
Honours Bachelor of Science
University of Toronto
Post Graduate Certificate in Mental Health and Addictions
Humber College
Master of Social Work (MSW)
University of Western Ontario
RSW
Ontario College of Social Workers and Social Service Workers (OCSWSSW)
Trauma-Centred Psychotherapy Techniques
Wilfred Laurier University, Faculty of Social Work
Fundamentals of Emotionally Focused Therapy
International Centre for Excellence in EFT (ICEEFT)
DBT for Complex PTSD (DBT-PTSD)
University of Toronto, Centre for Mind Body Health
DBT: Beyond the Basics (Foundational Training Part 1 & 2)
University of Toronto, Centre for Mind Body Health
Bilingual
English and Spanish
Therapeutic Approach
Evidence-based methods, adapted to you.
Builds practical skills for managing overwhelming emotions, tolerating distress, and improving relationships.
Learn about this approach →
A phased protocol combining DBT skills with structured trauma processing for complex and repeated trauma.
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Targets the stuck thoughts and beliefs that keep trauma responses alive long after difficult experiences.
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Helps you understand and shift the emotional patterns underneath relationship conflict and disconnection.
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Supports you in building a life guided by your values, even when difficult feelings are present.
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Identifies and shifts unhelpful thought and behaviour patterns driving anxiety, depression, and distress.
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Support for partners navigating the relational impact of trauma, conflict, and disconnection.
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Areas of Focus
Concerns I work with.
You don't need a diagnosis to reach out. If something feels off, that's enough.
Services
Ways we can work together.
Fees & Coverage
Ways to fund your care.
Have questions about coverage? Email us at admin@traumacarepsychology.ca and we'll help you figure it out.
Extended Health Benefits
Many employer benefit plans in Ontario cover Registered Social Workers. We do not direct bill, but provide a receipt after every session that you can submit to your insurer for reimbursement.
Motor Vehicle Accident (MVA)
Learn more →If you were involved in a motor vehicle accident, your auto insurance may cover therapy under the Statutory Accident Benefits Schedule (SABS). We support MVA clients with documentation and the claims process.
IFHP
Learn more →Melissa accepts clients covered under the Interim Federal Health Program (IFHP), which funds mental health services for refugees, asylum seekers, and eligible newcomers. Contact us to confirm eligibility before booking.
Payment Plans
If cost is a barrier, we are happy to discuss a payment arrangement that works for your situation. Reach out to our admin team to explore available options before your first session.
Common Questions
Frequently asked questions.
- Does Melissa offer therapy in Spanish?
- Yes. Melissa provides therapy in both English and Spanish. If you would prefer to work in Spanish, let us know when you reach out and your sessions will be in the language you feel most comfortable in.
- How do I get started working with Melissa?
- The first step is a free 20-minute intro call. There is no commitment and no pressure. If the call feels like a good fit, you book a first intake session where Melissa will learn more about your history, what you are working through, and what you are hoping for.
- What if Melissa and I are not a good fit?
- That is a completely valid concern. If after the intro call or first session it does not feel right, our intake coordinator will help match you with another clinician at the practice. The goal is to find the right fit for you, not just a quick placement.
- How many sessions will I need?
- It depends on what you are working through, your history, and your goals. Some clients notice meaningful change in a few months; others working through complex or long-standing trauma benefit from longer-term support. After the first session or two, Melissa will give you an honest sense of what to expect.
- Is Melissa covered by my extended health benefits?
- Many employer benefit plans in Ontario cover Registered Social Workers. Trauma Care Psychology does not direct bill, but provides a receipt after every session that you can submit to your insurer for reimbursement. Check with your insurer or contact us if you are unsure whether RSW services are covered under your plan.
- Does Melissa accept IFHP clients?
- Yes. Melissa accepts clients covered under the Interim Federal Health Program (IFHP), which funds mental health services for refugees, asylum seekers, and eligible newcomers to Canada. Contact us before booking to confirm your eligibility.
- Does Melissa offer in-person and virtual sessions?
- Both. Melissa sees clients in person at the Toronto office and virtually across Ontario. If you are outside of Toronto or prefer to meet online, virtual therapy is available and equally effective for most concerns.
You don't have to have it figured out
Reach out when you're ready. I'll meet you there.
A free intro call is just a conversation. No commitment, no pressure.
Getting Started
Starting therapy is simple and supportive.
- 1
Get in touch by booking a call online with our intake coordinator or by completing the contact form. You can also email admin@traumacarepsychology.ca or call (647) 456-7500.
- 2
Complete a 20-minute intake call so we can determine the best therapist fit and treatment direction. Alternatively, browse our clinician directory and book a free 20-minute consultation directly with a clinician you feel is a good fit.
Browse our clinician directory → - 3
Schedule your first session and begin a personalized treatment plan based on your goals and concerns.
Contact Us
Fill out the form and our intake coordinator will be in contact shortly.
Virtual care across Ontario · In-person in Toronto.